- Booking and Confirmation:
- All bookings are subject to availability and are confirmed upon receipt of a non-refundable deposit.
- Final confirmation of the booking is provided upon full payment.
- Payment:
- A non-refundable deposit is required to secure your booking.
- Full payment is due prior to the commencement of the safari.
- Cancellation Policy:
- Cancellations made by the client are subject to the following charges:
- More than 60 days prior to departure: Loss of deposit.
- 30-59 days prior to departure: 50% of the total safari cost.
- Less than 30 days prior to departure: 100% of the total safari cost.
- Cancellations made by the client are subject to the following charges:
- Alterations by the Client:
- Any alterations to the original booking must be communicated in writing and may be subject to additional charges.
- Alterations by Jungle Empire Africa Safaris:
- While every effort is made to adhere to the confirmed itinerary, Jungle Empire Africa Safaris reserves the right to modify routes, accommodations, or itineraries due to unforeseen circumstances.
- Travel Insurance:
- Clients are required to have comprehensive travel insurance covering cancellations, medical emergencies, and repatriation.
- Health Requirements:
- Clients are responsible for ensuring they meet all health requirements and have necessary vaccinations before embarking on the safari.
- Liability:
- Jungle Empire Africa Safaris acts as an agent for transportation, accommodations, and other contracted services. We are not liable for any injury, damage, loss, accident, delay, or irregularity.
- Force Majeure:
- Jungle Empire Africa Safaris is not liable for any changes or cancellations due to circumstances beyond our control, including but not limited to natural disasters, political instability, or acts of terrorism.
- Code of Conduct:
- Clients are expected to adhere to a code of conduct that respects local cultures, wildlife, and the environment. Any violation may result in termination of the safari without refund.
- Complaints:
- Any concerns or complaints should be communicated to Jungle Empire Africa Safaris promptly to allow for resolution during the safari.
- Jurisdiction:
- These terms and conditions are governed by and construed in accordance with the laws of the country where the safari takes place.
13. Dispute Resolution:
- In the event of disputes, both parties agree to resolve them amicably through negotiation. If no resolution is reached, disputes will be settled in accordance with the laws of the jurisdiction where the safari is conducted.
By booking with Jungle Empire Africa Safaris, clients acknowledge and agree to abide by these terms and conditions. Please contact us for any clarifications or additional information.